Version: 1.1
1. PARTIES AND SUBJECT OF THE AGREEMENT
This Membership Agreement (“Agreement”) is entered into between the Rennkron sports event discovery and race travel platform (“Rennkron” or the “Platform”), operated by:
Leona Travel Turizm Ticaret Limited Şirketi
Address: Kozyatağı Mah. Gülbahar Sk. PS Plaza No:17/82,
34742 Kadıköy / İstanbul
Tax Office: Erenköy
Tax Identification Number: 6081594764
Trade Registry Number: 422703-5
MERSİS Number: 0608159476400001
Travel Agency: Leona Primera Travel
Group A
TÜRSAB Licence Number: 3582
(“Leona Travel”), and the natural person who joins the Platform (“Member”).
Rennkron is not a separate legal entity. The Platform is operated by Leona Travel Turizm Ticaret Limited Şirketi.
This Agreement sets out the basic terms for creating a Rennkron membership, using the account and benefiting from race discovery, race information, user accounts, race services, travel requests and other related digital services offered by the Platform.
2. CREATION OF MEMBERSHIP
A person wishing to create a membership account must provide accurate, current and complete information requested on the registration screen.
The Member accepts that the email address used during registration belongs to them and that they are responsible for account verification procedures performed through that address.
An account is created after registration information is successfully received, but may remain in “pending verification” status until email verification is completed.
To activate the membership account, the verification link sent to the user may need to be used within its validity period.
Rennkron may request additional verification for account security or to prevent abuse.
As a rule, a person creating membership on the Platform in their own name must be at least 18 years old. Reservation or service requests for persons under 18 may be handled through a legal representative.
3. MEMBERSHIP ACCOUNT AND SECURITY
The Member must:
- keep account information accurate and current;
- not share their password with third parties;
- inform Rennkron without delay if they notice unauthorised use of their account;
- not create an unauthorised account in another person’s name.
Rennkron does not store the user’s password in plain text.
Selecting “Remember Me” does not cause Rennkron to save the user’s password; it may only allow the session on the device to remain open longer through secure session mechanisms.
Rennkron may terminate active sessions or require re-verification if a security concern arises.
4. RENNKRON SERVICES
Rennkron may offer various services and features, including:
- discovering races in sports such as running, cycling, triathlon, swimming, HYROX and orienteering;
- viewing the race calendar and race details;
- providing verified race and travel information;
- accessing race results and photo sources;
- saving races and managing user race preferences;
- race-specific accommodation options;
- transfer services;
- activities and experiences;
- race participation/registration assistance;
- additional race-week services;
- creating sports travel requests tailored to an individual, group, club or team.
The scope of services on the Platform may be developed or changed over time.
5. RACE INFORMATION AND SOURCES
Rennkron may compile race information from organisers, official race websites, sports federations, official bodies and other reliable sources.
Rennkron exercises reasonable care to improve the currency and accuracy of information.
Nevertheless, race organisers may change:
- the race date;
- the course;
- registration status;
- the programme;
- the start time;
- participation conditions;
or postpone or cancel the event.
The official organiser source for the relevant race should be relied upon for definitive and current participation conditions.
6. RACE INTELLIGENCE AND TRAVEL INFORMATION
Rennkron may provide supporting information such as race-week schedules, airports, transport and travel information.
The verification date and source of information are shown to the user where possible.
“Verified” means that the information was checked against the stated source on the stated verification date; it is not a guarantee that it will not change in the future.
7. RACE SERVICES AND PRODUCTS
Services on the Platform may be offered under different commercial statuses.
For products eligible for direct sale, users are shown the actual price, currency, service date, capacity and relevant commercial terms.
For request-based services, a request may be received before price or availability is confirmed. In that case, provision of the service depends on confirmation by the supplier or Rennkron.
For each service, the following are stated separately on the relevant product or reservation screen:
- price;
- cancellation;
- refund;
- no-show;
- name or date changes;
- capacity;
- supplier and service terms.
Product-specific terms take precedence over this general Membership Agreement.
8. DEMO PRODUCTS
Products marked DEMO demonstrate reservation features. Demo flows offered solely for display do not create a payment or order. Priced demo/test products explicitly offered as eligible for real payment may create an order and a payment for the stated amount; they do not provide a real service reservation, supplier stock reservation or ticket. The test nature and amount are shown before payment confirmation.
9. THIRD-PARTY SERVICES AND EXTERNAL LINKS
Rennkron may link to the websites of organisers, hotels, transport providers or other third-party service providers.
When a user visits a third-party site, that site’s own use, reservation, privacy and cancellation terms may apply.
Third-party transactions to which Rennkron is not directly a party are subject to the relevant service provider’s terms.
This provision does not remove liabilities of Rennkron or Leona Travel arising under applicable legislation that cannot be limited.
10. PURCHASES AND DISTANCE CONTRACTS
For a service eligible for purchase through Rennkron, the necessary pre-contractual information and agreements applicable to the transaction are provided to the user before that transaction.
The Membership Agreement alone does not replace a sales agreement for accommodation, transfers, activities or other services.
The following, accepted by the user on the order date, may be recorded specifically for the order:
- product;
- price;
- currency;
- service dates;
- cancellation;
- refund;
- no-show and other commercial terms.
Subsequent product changes do not retroactively change previously accepted order terms.
The consumer’s rights under mandatory legislation are reserved.
11. USER OBLIGATIONS
The Member must use the Platform lawfully.
The Member may not:
- use another person’s identity or contact information without authorisation;
- perform actions that endanger the system, security or other users;
- send queries through automated tools at a volume that harms the Platform;
- transmit unlawful content through the Platform;
- copy or commercially use Rennkron software, trademarks, databases or content without authorisation.
If the Member provides Rennkron with information about third parties travelling with them, the Member is responsible for being legally authorised to share that information and for providing the necessary information to those persons.
12. INTELLECTUAL PROPERTY
The Rennkron brand, design, software, data structure, original texts and other elements specific to the Platform are subject to the intellectual property rights of the relevant rights holder.
Organiser, race, hotel and third-party trademarks belong to their respective rights holders.
Using the Platform does not grant the user ownership or licence rights in these elements.
13. SERVICE CHANGES AND INTERRUPTIONS
Rennkron may change, temporarily suspend or update Platform features for security, maintenance, technical requirements, legislation or service improvements.
Efforts are made to keep planned or unplanned technical interruptions as short as possible.
14. ACCOUNT SUSPENSION AND TERMINATION
The Member may request account closure using account deletion or membership termination methods provided on the Platform.
Rennkron may restrict an account temporarily or permanently in the event of:
- a security breach;
- suspected fraud;
- unauthorised use;
- unlawful activity;
- a material breach of this Agreement.
Termination of the account does not require immediate deletion of records that must be retained under legislation or for the establishment, exercise or protection of a right.
15. PERSONAL DATA
Members’ personal data are processed under Personal Data Protection Law No. 6698 and applicable legislation.
Details of personal data processing activities are explained in the Rennkron KVKK Privacy Notice.
Where necessary, consent to commercial electronic messages is obtained separately from membership acceptance.
16. CONTACT
Rennkron / Leona Travel contact channels:
Telephone:
+90 531 772 74 17
General requests and support:
destek@rennkron.com
Reservations:
booking@rennkron.com
Company address:
Kozyatağı Mah. Gülbahar Sk. PS Plaza No:17/82
34742 Kadıköy / İstanbul
17. CHANGES TO THE AGREEMENT
Rennkron may update this Agreement due to changes in legislation or Platform services.
Changes materially affecting Members’ rights and obligations are announced through appropriate methods.
The current version remains accessible through the Platform.
18. APPLICABLE LAW AND DISPUTES
This Agreement is governed by Turkish law.
The rights of users acting as consumers to apply to consumer arbitration committees and consumer courts under Consumer Protection Law No. 6502 and applicable legislation are reserved.
Mandatory jurisdiction rules are reserved.
19. EFFECTIVE DATE
The Member becomes a party to this Agreement by reading and accepting it during registration.
Version: 1.1